AI Assistant

Our website offers an AI Assistant to help with enquiries. It is an automated service, not a person, and it does not make decisions about you. Anything you type into it is stored on this website so that the Design Minds team can respond, including your name, email address and phone number when you choose to send an enquiry, and is deleted on request. Questions you type may be passed to Anthropic, the provider of the AI service, in order to generate an answer; this is processed under Anthropic’s data processing terms. To have an enquiry or conversation deleted, email info@designminds.ie.


Brand Hub and Creative Hub

Brand Hub (dmbrandhub.com) is an online service Design Minds provides to clients, where invited people can view and download brand files and create on-brand graphics.

We only give access to people our client asks us to invite. For each invited person we hold their name, email address and password (stored in encrypted form), along with a record of when they signed in. We use this information only to give them secure access, to send account emails such as invitations and password resets, and to support our client. We do not use it for marketing, and we do not sell or share it.

The service is hosted on servers in Nuremberg, Germany, operated by Hetzner Online GmbH, so your information stays in the European Union. Card payments for the service are processed by Stripe; card details are never stored on our servers.

Creative Hub includes an AI assistant and AI design tools powered by Claude, from Anthropic. What you type into the assistant, and the content you ask the AI tools to work on, is sent to Anthropic to generate a response, and is processed under Anthropic’s commercial terms, which do not allow it to be used to train AI models. We do not store your assistant conversations: they are held only in your browser and are cleared when you leave or refresh the page. We keep only the time each question was asked, so we can apply fair-use limits.

We keep an invited person’s details for as long as they have access. When access is removed, by our client or on request, we delete their details within 30 days, apart from what is held in our daily backups, which is overwritten as those backups cycle.

To see, correct or delete the information we hold about you, email info@designminds.ie.

Privacy Preference Centre